Compare Zoho CRM Editions

“Coming together is a beginning, Keeping together is progress, Working together is success.”
― Henry Ford

FREE 10 UsersSTANDARDPROFESSIONALENTERPRISECRM PLUS
PRICING
Monthly pricing (Billed annually)Free for 10 users$12 /user /month$20 /user /month$35 /user /month$50 /user /month
Monthly pricing (Billed monthly)Free for 10 users$15 /user /month$25 /user /month$40 /user /month$60 /user /month
SALES FORCE AUTOMATION
Leads
Contacts
Accounts
Opportunities
Tasks, Events, Call Log, and Notes
CRM Views
Sales Forecasting
BCC Dropbox for email
Macros
Multiple Currencies
Contextual Custom Related Lists
FEEDS – TEAM COLLABORATION
Status Updates
Direct Messages
Attach Files to Feeds
Follow-up Rules
Groups for Team Collaboration
SOCIAL
Integration with Twitter
Integration with Facebook
Social Tab
Capture Leads from Twitter/Facebook
Social Interaction with Leads/Contacts
MARKETING AUTOMATION
Email Templates10100UnlimitedUnlimitedUnlimited
Email Opt-out
Website Visitor Tracking
Mass Email250 emails/day500 emails/day1000 emails/day1000 emails/day
Marketing Campaigns
Auto-responders
Zoho CRM for Google AdWords
CUSTOMER SUPPORT
Cases
Solutions
INVENTORY MANAGEMENT
Products
Price Books
Sales Quotes
Sales Orders
Invoices
Vendors
Purchase Orders
DOCUMENT LIBRARY
Folder Sharing
Attach Documents
File Versioning
Reviews
ANALYTICS
Standard Reports
Custom Reports
Schedule Reports
Standard Dashboards
Custom Dashboards
WEB FORMS
Web to Lead Form
Web to Contact Form
Web to Case Form
Notify Owner
FILE STORAGE
Free Storage/Org1 GB1 GB1 GB1 GB1 GB
Free Storage/User License512 MB512 MB1 GB1 GB
Additional Storage$4/month/5 GB$4/month/5 GB$4/month/5 GB$4/month/5 GB
DATA ADMINISTRATION
Data Storage (All Modules)25,000100,000UnlimitedUnlimitedUnlimited
Import Data (per batch)100010,00020,00020,00020,000
Export Module Data
API for Third-party Integration
Free Data Backup2 data backups/month2 data backups/month2 data backups/month2 data backups/month
Additional Data Backup$10/request$10/request$10/request$10/request$10/request
De-duplicate Data
SECURITY ADMINISTRATION
Profiles
Organizational Hierarchy (Roles)
Field-level Security
Data Sharing Rules
Groups
Territory Management
PRODUCT CUSTOMIZATION
Page Layout
Rename Tabs
Custom Fields
Custom Links
Web Tabs
Tab Groups
Custom Modules
WORKFLOW MANAGEMENT
Workflow Rules
Workflow Alerts
Workflow Tasks
Assignment Rules
Webhooks
Approval Process
Workflow Field Updates
Custom Functions using Deluge Script
Time-based Actions
Automated Pulse Follow-ups
Case Escalation Rules
ZOHO CRM INTEGRATIONS
Integration with Zoho Campaigns
Integration with Zoho Reports
Integration with Zoho Projects
Integration with Zoho SalesIQ
Integration with Zoho Support
Integration with Zoho Survey
Zoho Mail Add-on
Zoho Writer Add-on
Zoho Invoice/Books Integration
Plugin for Microsoft Outlook
Plugin for Microsoft Office
Integration with Zoho Creator
ZOHO PHONEBRIDGE FOR CALL CENTERS
Online Connector for Twilio
Online Connector for Ringio
On-premise Connector for Avaya
On-premise Connector for Asterisk
On-premise Connector for Elastix
INTEGRATION WITH GOOGLE APPS
Zoho CRM Contextual Gadget for Gmail
Export Events to Google Calendar
Export to Google Tasks
Synchronize Google Calendar
Synchronize Google Contact
Zoho CRM Web Forms for Google Sites
ZOHO CAMPAIGNS
ZOHO SALESIQ
ZOHO SOCIAL
ZOHO SUPPORT
ZOHO PROJECTS
ZOHO REPORTS
ZOHO SURVEY
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